Support


International Mobile Roaming

in Settings & Services

To use your Reward Mobile service overseas, you first need to enable mobile roaming. International Mobile Roaming (IMR) is available to credit approved customers on request.

To enable roaming, please complete the below IMR Service Activation Request form online. Remember, when you are using your Reward Mobile service overseas you will pay for both the calls and messages that you make as well as the calls and messages that you receive.

In the event of an emergency, dial the international emergency number 112 from your mobile. While you are overseas you can dial 121 to access your voicemail messages from most countries. If this does not connect please dial +61 414 121 121 to access voicemail services.

To download a full list of global roaming countries and networks, please click here.